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Practical Information Technology Management >> Content Detail



Lecture Notes



Lecture Notes

This session contains lecture notes for the first and twenty-fifth sessions, and for the rest it contains a set of questions to be prepared in advance of the class, to facilitate discussion.


SES #TOPICSLECTURE NOTES
Introduction and Overview
1Lecture and Discussion: Course Importance, Topics, Logistics(PDF)
2Case Discussion: Royal Caribbean Cruises Ltd.(PDF)
Module I: Project Management: The Realities of Hitting a Moving Target
3Case Discussion: Administrative Data Project (A)(PDF)
4Case Discussion: Administrative Data Project (B and C)(PDF)
5Case Discussion: AIRNow Presentation, Visitor: Jane Linder(PDF)
6Case: PharmaCo Presentation, Visitor: Ben Porter(PDF)
Module II: Implementation and Change: "Technology is the Least of Our Problems"
7Case Discussion: First National City Bank Operating Group(PDF)
8Continuation of First National City Bank Operating Group Discussion(PDF)
9Case Discussion: Dow Corning(PDF)
10Implementation Readings Review, and Visitor on ERP Implementation Experience: Mike Shanno, EMC Corporation(PDF)
Module III: Management of the IT Function: The Genie Behind the Curtain
11RFID, Visitor: Prof. Brian Subirana(PDF)
12Case Discussion: Care Group(PDF)
13Case Discussion: Lifeline, Visitor: CIO Rich Reich(PDF)
14Class Discussion of Student Projects(PDF)
15Visitor: Arup Gupta, CEO, Tata Consultancy Services(PDF)
Module IV: IT Support for Business Operations: Doing Things Faster and Better
16Special Assignment on Getting Business Value from IT Frameworks(PDF)
17The MIT Process Handbook, Visitor: Prof. Tom Malone(PDF)
18Web Services and Business Process Management, Visitor: Evan Mamas(PDF)
Module V: Strategic Systems and Digital Transformation: IT for New Things
19TYCO Readings, Visitor: CIO Dana Deasy(PDF)
20ACE Case, US Customs Transformation(PDF)
21Business Strategy(PDF)
22Visitor: Omar Baig, IFC / World Bank(PDF)
Module VI: Team Reports, Course Summary
23Team Project Presentations
24Team Project Presentations (cont.)
25Discussion / Debate: "Does IT Matter?"(PDF 1)

(PDF 2)
26Closing Lecture and Discussion

 








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