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| 1 | | | | Introduction and Overview (PDF) | |
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| 2-3 | | | | Origin of the Process (PDF) | |
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| 4-5 | | | | Individual Contributions (PDF) | |
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| 6-7 | | | | Technical Communication (PDF) | |
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| 8-9 | | | | Cross-Functionality (PDF) | |
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| 10-11 | | | | Geographic Dispersion (PDF) | |
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| 12-13 | | | | Intra-Organizational Networks (PDF) | |
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| 14-15 | | | | Inter-Organizational Networks (PDF) | |
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| 16-17 | | | | Organizational Features (PDF) | |
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| 18-19 | | | | Organizational Learning (PDF) | |
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| 20-21 | | | | Market Changes (PDF) | |
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| 22 | | | | Industry Variability | |
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| 23-24 | | | | Standards, Patents, & Open Source (PDF) | |
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| 25 | | | | Course Wrap-up | |
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