| 1 | Introduction and Class Overview (PDF) | Lecture | |
| 2 | Burger King and McDonald's | Case | |
| 3 | Capacity (PDF) | Lecture | Buildup, Queueing (PDF) |
| 4 | National Cranberry Case | Case | |
| 5 | Webvan | Case | |
| 6 | Inventory (PDF)
Inventory Examples (PDF)
| Lecture | EOQ, Newsboy (PDF) |
| 7 | Barilla | Case | |
| 8 | Sport Obermeyer | Case | |
| 9 | Production Control (PDF) | Lecture | |
| 10 | Hewlett-Packard | Case | |
| 11 | Book Review: The Goal | Book | |
| 12 | Quality (PDF) | Lecture | SPC reading, Six Sigma (PDF) |
| 13 | Toyota | Case | |
| 14 | Process Design | Lecture | |
| 15 | Global Financial Corp. Case | Case | |
| 16 | Supply Chain Design (PDF) (Presentation courtesy of Prof. Charles Fine. Used with permission.) | Lecture | |
| 17 | Product Design | Lecture | |
| 18 | Sega Dreamcast Case | Case | |
| 19 | Simulation and Course Wrap-up (PDF) | Lecture | |