| 1 | Introduction to the Course, and to Interactive Communication
Exercises in Listening and Nonverbal Communication
Using Listening and Informal Speaking Skills in One-to-one Interactive Situations
Teaching Note: "Active Listening and Reflective Responses" (PDF) (Teaching note courtesy of Prof. JoAnne Yates. Used with permission.)
Teaching Note: "Nonverbal Communication" (PDF)
"Keys to Effective Presentations" (PDF) |
| 2 | Communication Styles
Interpersonal Attitude Survey |
| 3 | Discuss Individual and Team Projects
Discuss and Practice 5-min Persuasive Presentation with Q & A |
| 4 | Persuasive Presentations with Q & A |
| 5 | Persuasive Presentations with Q & A (cont.) |
| 6 | Handling Hostility
"Fast Food Fiasco" Hostile Role Play |
| 7 | Running Meetings (PDF)
Meeting Exercise |
| 8 | Presentations to Hostile Audience (PDF) |
| 9 | Presentations to Hostile Audience (cont.) |
| 10 | Group Decision Making
A role play will be handed out in class. Students must write an analysis of the role play your group does today |
| 11 | Group Decision Making and Active Listening |
| 12 | Intercultural Communication
Case Discussion based on Negotiation: Lost in Taiwan
Teaching Note: "Intercultural Communication" (PDF)
Teaching Note: "Cross-Cultural Variables" (PDF) |
| 13 | Intercultural Communication (cont.) (PDF)
Case Discussion based on In the Shadow of the City |
| 14-21 | Team-led Classes |
| 22 | Working with the Media |
| 23 | Final Individual Presentations |
| 24 | Final Individual Presentations (cont.) |
| 25 | Class Wrap-up
Celebration |