Courses:

Mitchell, William.  City of Bits: Space, Place and the Infobahn.

Norman, Donald. The Invisible Computer: Why Good Products Can Fail, the Personal Computer Is So Complex, and Information Appliances Are the Solution.

General eGovernment Resources

E-Commerce Coordinating Council White Papers

Brown University Study on State and Federal E-Government in the United States, 2002 

Collaborative Filtering Research Papers (compiled by James Thornton)

www.slashdot.org; the collaboratively filtered news site (for nerds)

www.ebay.com; the online auction site with user feedback on seller reputations (a type of community filter)
Check out an example ebay reputation index of a seller.

www.amazon.com; the online bookstore (and more) with collaborative filters showing aggregate purchase habits of users.
Check out an example of amazon's filter for "The Invisible Computer"

Boston Globe's "Most Popular Stories" page;  "Take a look at what stories other Boston.com users are recommending to their friends. Use the pulldown menu below to see all articles forwarded in the past hour, day, week or month."

User-Centered Design Resources

IBM/Ease of Use/User-Centered Design

Nielsen Norman Group: Strategies to Enhance the User Experience

Human Factors International

Identity and Presence Related Reading

ANONYMITY AND ENCRYPTION IN INTERNET COMMERCE, By Daniel J. Greenwood, published as section of the American Bar Association book Internet Law for the Business Lawyer, 2001.

Certification Authority Ratings and Trust Task Force Report: Further information on identity management in practice, law and policy.  (Final Publication, January, 2000, www.nacha.org).

EXPLORING VIRTUAL LEGAL PRESENCE: THE PRESENT AND THE PROMISE, Law Review Article by Jessica M. Natale, 2002 (Note:Virtual Legal Presence is A Concept Coined at MIT's E-Commerce Architecture Program).
 
Relevant News Articles

Law Professor Sees Hazard in Personalized News
http://www.nytimes.com/2001/04/13/technology/13CYBERLAW.html?ex=988126197&ei=1&en=9e72f0072e29bc2a

Pentagon's online voting experiment criticized
http://www.usatoday.com/life/cyber/tech/2001-08-10-pentagon-voting.htm

Picture passwords may save a thousand words
http://www.cnn.com/2002/TECH/ptech/05/08/passwords/index.html

Image Password Potential Doubtful, Say Analysts
http://www.newsfactor.com/perl/story/16910.html

Can e-mail seal a sales deal? Judge says yes, refuses to dismiss lawsuit claiming breach of contract
http://legalminds.lp.findlaw.com/list/cyberia-l/msg39267.html

Survey: Online fraud tops off-line
http://www.cnn.com/2002/TECH/internet/03/04/fraud.online.survey/index.html

The Great Giveaway (Open Source Issues)
http://www.newscientist.com/article/mg17323284.600-the-great-giveaway.html

Privacy on Trial Big Brother is watching you, your honor.
http://www.opinionjournal.com/editorial/feature.html?id=95001063

Retail eCommerce Sales Up 24%
http://www.census.gov/mrts/www/mrts.html

Senator says Internet essential for diplomacy
http://www.cnn.com/2001/TECH/internet/09/06/internet.diplomacy.idg/index.html

'Predator' to Rejoin Society: California Set for Controversial Release of Repeat Rapist  (". . . he will have to obtain written permission to . . . use the Internet") 
http://abcnews.go.com/US/

Expert hacks Hotmail in 1 line of code
http://www.usatoday.com/life/cyber/tech/2001-08-31-hotmail-security.htm

Voice of America considers anti-censorship tech
http://www.cnn.com/2001/TECH/internet/08/29/voice.of.america/index.html

Presence: The Best Thing That Ever Happened To Voice
http://www.cconvergence.com/article/CTM20001023S0001

Web Site About Local Government Is Target of a Libel Suit
http://www.nytimes.com/2001/08/07/nyregion/07WEB.html?ex=998187460&ei=1&en=4387313f54ba8085