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Job No. 154967

  • Job Title:
  • Business Systems Analyst Senior / Intermediate
  • Employer:
  • University of Michigan-Ann Arbor
  • Location:
  • Ann Arbor , MI
  • Posting Date:
  • 19-Feb-2025
  • Description:
  • Job Summary
    The Clinical & Revenue Cycle IT (CRC) Division of Health Information Technology & Services (HITS) Department of Michigan Medicine (MM) seeks an experienced Epic Application Coordinator to work with our MiChart (Epic) Unified Clinical Communications and Devices team (M-UCCD). The CRC Division is responsible for more than 350 clinical and revenue cycle applications which clinicians, staff and patients rely upon daily. This position is to support all aspects of the Clinical Documentation and Obstetric application for MM instance of Epic.

    Responsibilities*
    The Business Analyst Senior will need to be proficient with EPIC configuration and be certified or proficient in one of the Clinical Applications.

    Necessary skills and qualities for successful Business Analyst Senior include:

    Under supervision, is responsible for the planning, design, development, implementation, maintenance, and evaluation of clinical system(s) to support communications and patient care delivery.
    Significant experience with leading meetings, prioritizing, resolving conflicts, maintaining issues lists, and managing a project plan.
    Performs in-depth analysis of department and end user business needs, documentation of requirements, and translation of requirements into proper system specifications.
    The ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built.
    Familiarity with HIPAA, and privacy rules as they relate to user data integrity. Develop solutions for Data Requests based on new regulatory requirements, operational improvement efforts.
    Effectively collaborates with nurses, physicians, and other clinician users to ensure enterprise, organization and project goals are met.
    Strong communication and follow-up skills.
    Participates in all activities with interrelated teams including project management, testing, support, training, technical, and interface teams. Under supervision, participates in system upgrades. Serves as a liaison to the vendor.
    Manages and prioritizes requests for customer support, prepares, and maintains documentation in compliance with HITS tools and defined processes.
    Mentors less experienced Business Systems Analyst.
    Competent to work at the highest technical level for most aspects of the clinical systems but also considers the business implications of the application of technology to the current and future business environment.
    Employees in this classification typically analyze, compare and evaluate various courses of action and have the authority to make independent decisions on matters of significance, free from immediate direction, within the scope of their responsibilities.
    Primary activities and decision-making authority are predominantly performed independently affecting business operations to a substantial degree.
    Capable of working remotely.
    Participate in on-call including off hours and weekend rotation.

    Underfill Responsibilities

    The Business Analyst Intermediate will need to learn EPIC configuration for ClinDoc and Stork.

    Necessary skills and qualities for successful Business Analyst Intermediate include:

    With supervision, is responsible for the planning, design, development, implementation, maintenance, and evaluation of clinical system(s) to support patient care delivery.
    Some experience with leading meetings, prioritizing, resolving conflicts, maintaining issues lists, and managing a project plan.
    Performs in-depth analysis of department and end user business needs, documentation of requirements, and translation of requirements into proper system specifications utilizing their clinical background.
    The ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built.
    Familiarity with Joint Commission, and other health care compliance regulations and agencies as it pertains to the electronic medical record. Develop solutions for Data Requests based on new regulatory requirements, operational improvement efforts, financial review needs.
    Effectively collaborates with nurses, physicians and other clinician users to ensure enterprise, organization and project goals are met.
    Strong communication and follow-up skills.
    Participates in all activities with interrelated teams including project management, testing, support, training, technical, and interfaces teams.
    Manages and prioritizes requests for customer support and prepares and maintains documentation in compliance with HITS tools and defined processes.
    With supervision, participates system upgrades and serves as a liaison to the vendor.
    Capable of working remotely.
    Participate in on-call off hours and weekend rotation.
    Required Qualifications*
    Required Qualifications for Senior Level:

    Bachelor's degree or equivalent combination of education and experience
    5+ years of IT related experience
  •  Contact information:
  • University of Michigan-Ann Arbor
  • Ann Arbor, MI 48109
  • United States
  • Employer's Website:
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